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Quality systems and business process consulting

Processes that pass the audit, and still make sense on Monday.

ISO 9001 and AS9100 quality systems, built or repaired by someone who has run the shop floor, managed the plant and sat on the receiving end of the audit.

TitleQuality and process consulting
Prepared byJ. Rebensdorf
Experience30+ years
StandardsISO 9001 · AS9100
ScopeOn site or remote
LocationCamden, Tennessee
StatusCONTROLLED

Services

What we take on

For manufacturers, machine shops and suppliers who need a quality system that works, or business processes that stop depending on one person's memory.

Quality system development

A complete quality management system, from gap assessment through documentation, training and readiness for your registrar's audit.

ISO 9001 · AS9100

Internal audits and audit prep

Independent internal audits, findings you can act on, and preparation for certification or surveillance audits.

Internal audit · Management review

Process development

Mapping and documenting how the work is really done, so it can be trained, measured and handed over.

Process mapping · Procedures · Work instructions

Process improvement

Finding the waste and the bottlenecks, then fixing them with the people who do the work.

Lean · 5S · Kaizen

Risk management

Risk-based thinking that satisfies the standard and is useful to the business, including failure mode analysis.

ISO 31000 · FMEA · DFMEA

Systems and data

Getting planning systems and master data into shape so the numbers can be trusted.

ERP · MRP · Master data

Objective evidence

Results on the record

An auditor asks for evidence, not adjectives. These are outcomes from Jim Rebensdorf's own career in operations and quality roles.

ResultWhat was doneArea
7 years, no major findingsBuilt an ISO 9001 quality system for a CNC machine shop and kept it registered as management representative through every third-party audit.ISO 9001
AS9100 system establishedSet up a new quality system to AS9100 and ISO 9001, then ran it as QMS representative and internal auditor through successful certification audits.AS9100
$350K saved per yearLed a Kaizen team in composite manufacturing that removed that much annual cost.Lean
98% on-time delivery5S, Lean and Kaizen work on workflow and lead time in a production shop.Lean
99.2% equipment uptimeRebuilt the preventive maintenance process, measured across key equipment in its first year.Operations
Injury rate under 1.75Wrote the safety manual and injury prevention plan; recordable injury rate fell to that level within two years.Safety
Four sites, one data standardWrote the master data specification for an SAP rollout and led its adoption across four facilities.ERP

Results from past employment. Every business is different, and past results don't guarantee yours.

Method

Plan, do, check, act

The same cycle the standards are built on, applied to the engagement itself.

  1. Plan

    Assess the gap

    We compare what you do today against the standard or the goal, and agree the scope and schedule.

  2. Do

    Build it with your people

    Processes, documents and training are developed alongside the staff who will use them.

  3. Check

    Audit it

    An internal audit and management review show what holds up and what doesn't.

  4. Act

    Close the findings

    Corrective actions are completed and the system is handed over ready to run without us.

Jim Rebensdorf

About

Jim Rebensdorf

Jim learned machining from his father at 14 and has worked in manufacturing ever since: more than fifty years, in roles from machinist and manufacturing engineer to production manager and director of operations and quality.

He has worked in aerospace composites, precision machining and semiconductors, in shops of a dozen people and in multi-site corporations. That range is the point: a quality system has to fit the size of the business it serves.

  • ISO auditor training and certification
  • Rummler-Brache Process Improvement
  • BP Group Certified Process Professional Master
  • BS, Business Administration

Career includes McDonnell Douglas, Boeing, Hitco Carbon Composites, Romco Manufacturing, Solvay Composite Materials and Micron Technology.

Contact

Tell us where it hurts.

An audit date coming up, a finding you can't close, or a process nobody can explain. A short description is enough to start.

714-814-2200
jim@yniconsultingsolutions.com
YNI Consulting Solutions LLC · Camden, Tennessee